Segments could be accessed from the main menu of engage.

The first view to be presented to the user is an overview of available segments within the system, this include standard, custom and campaign segments.

This view will give the user an overview of the key metrics within each segment like,

  • Number of orders
  • Total Sales
  • AOV
  • Number of customers

From this view the user will have the possibility to export the segment to be used for analysis outside of engage or to be used in marketing activities. By clicking the export button the a window will open with the different options for export, csv, json or Facebook.

Please note: All segments are re-calculated every night, which means that if you using the segment for external activities, please remember to perform frequent exports to make sure that you are working with a latest set of data.