If product recommendations are not displayed within your store, please make sure that you have completed the following steps: 

1. Created and deployed a product recommendation design for at least one page. 

List showing created recommendation blocks

Recommendation block "Design 1" has been deployed on product page

2. Please check the order of display for each position used in the recommendations so that "engage by zubi" has a valid position. Try to alter the order by moving the block for "engage by zubi" within the position using "drag and drop". Check the result in the store for each change made.

If you are still experiencing issues after following the steps above, then please reach out to our support and we will assist you. This can be done by raising a ticket from the support portal or sending us an email at, [email protected]